About

I’m @ericprhodes. I’ve helped people connect with brands, products, and services in meaningful ways for two decades. I also like to read nonfiction books, write about my mental health journey, and make digital art.


I’m currently the Founder of a stealth startup at the intersection of fine art and blockchain technology, aka Decentralized Art (#DeArt).


Before the startup, I was a designer at Twitter, Google, and MLBAM. I also worked in the book publishing industry for nearly a decade. My side projects include @eric_draws_sara, LinkedIn hacks, for gig workers, and Second Realm, my digital art studio in New Jersey.

More about my career:

At Twitter, I led efforts to improve employee and agent experiences for the global support operations organization. Before joining Twitter, I was a founding member of Google’s hardware customer experience team. I came to the hardware division from the Advanced Technologies and Products innovation lab, where I was a lead on projects including customer care and retail customer service. Prior to Google, I was a marketing lead at Major League Baseball and HarperCollins Publishing. Originally from New Jersey, I live in the SF Bay Area with my wife, Jenn, and dog, Ralphie.

HERE’S WHAT I BRING TO THE TABLE:

☞ Leader of global strategy projects who understands the forces required to affect change and create transformation within an organization.

☞ Workshop facilitator who uses design thinking to generate new ideas and solve complex problems.

☞ Collaborator who uses excellent interpersonal skills to build rapport with colleagues and stakeholders.

☞ Experience working in complex organizations and navigating multiple stakeholder groups.

☞ Conducts quantitative and qualitative analysis alongside intelligence and research teams.

OTHER AREAS OF EXPERTISE:

Service Design ★ Design Thinking ★ Ideation ★ Co-creation ★ Prototyping ★ Change Management ★ Customer Experience Strategy ★ User Experience ★ User Research ★ Growth Marketing ★ Visual Design

Dating Profile

CAREER:
I spent the last five years in California. I was working in the tech industry – hardware and social media – where I focused on service design. Prior to that I spent 10 years in the book publishing industry focused on design and marketing.
SIDE GIG:
I’m an artist focused on abstract watercolor and surrealist digital art.
HOBBY:
Reading. I try read about 50 books a year.
LOVE LANGUAGE:
Acts of Service
PERSONALITY TYPE:
An Adventurer (ISFP) is a person with the Introverted, Observant, Feeling, and Prospecting personality traits. They tend to have open minds, approaching life, new experiences, and people with grounded warmth. Their ability to stay in the moment helps them uncover exciting potentials.